1.2 Information Collected
1.3 Why we collect.
Your personal information and practices through the use of our Services is collected, analyzed, and shared to us and to third parties in order to best customize, tailor, learn from, analyze, manage, report and optimize the Services.In other words, we use your information to deliver our Services. For example, we collect your information for the purposes of communication with you and our Third Parties, support, scheduling, history, location, and product selling and shipping. We also use your information to ensure our Services are working as intended, such as tracking outages or troubleshooting issues you report to us. And we use your information to improve the service or to develop new features or services, use data for analytics and measurement to understand how our services are used. For example, we analyze data about your usage of the Services to do things like optimize our website design. We also use your information to send you updates, notices, announcements, and additional information related to the Services. If you contact us, we may keep a record of your request in order to help solve any issues you might be facing.
- Third Parties.
Laboratorios Latin will be primarily involved in the processing of data that is related to or in connection with the Services. Therefore, in order to offer you the benefit of our Services, we may use and hire various third parties and external companies, such as payment processors (Square or PayPal, for example), call centers and the United States Postal Service. These third parties will enable us to process payments, solicit orders, provide customer support, handle shipping, provide website-related services (including, but not limited to, maintenance, database management, web analysis,location information, and improving website functions), and to support us in analyzing the use of our services. These service providers have access to only such information needed to perform their functions, and you hereby consent to the sharing of your information with these third parties. In addition, our Services may contain links leading to other websites. Our Policy does not apply to the practices of such websites. Laboratorios Latin is not responsible for the actions of, or the content displayed on, websites which are not our own. We encourage you to exercise caution on the Internet, to be aware of when you’re leaving our Site, and to read the privacy policies of each website you visit.
2.1 Third Party Analytics
Laboratorios Latinmay receive aggregated, non-personally identifiable information and analysis from third party measurement services which help us understand how our users interact with the Services, such as Google Analytics and Google Ads. We use various technologies to collect and store information, including, cookies, local storage, browser web storage, application data caches, databases, and server logs, among other techniques identified herein. Regarding cookies, cookies are small text files that a website places on your computer or mobile device when you visit a page or website for the first time. Cookies help us to recognize your device the next time you visit the website. Cookies have different functions. With the information provided to us through cookies, we will be able to learn your interests and attitudes. Cookies can help us to analyze how well our website works and allows us to adapt our content so that the relevant information is provided to you. Most browsers can be set in the settings so that they no longer accept cookies or you will be notified when you receive a cookie. If you decide to deactivate or delete cookies in the future, you must take into account that some or all of the Services may no longer be available to you.
- Aggregated Information.
We may use anonymous, statistical or aggregated information (including anonymous location information) in a form that does not enable the identification of a specific user, and to properly operate the Services, to improve the quality of the Services, to enhance your experience, to create new services and features, including customized services, to change or cancel existing content or service, and for further internal, commercial and statistical purposes (including advertising and marketing). We may also use anonymous, statistical or aggregated information collected on the Services, in a form that does not enable the identification of a specific user, by posting, disseminating, transmitting or otherwise communicating or making available such information to users of the Services, to our providers, partners and any other third party.
- Sharing your Information.
- Controlling your Information
You can always review and update certain information by contacting us. If you find that the information associated with you and your use of our Services is not accurate, complete or updated, then you should make all necessary changes to correct it. Please keep in mind that false, incorrect, or outdated information may prevent you or impair your ability to provide you with Services, and may even be a violation of the law.
- Information Security.
Weconsider your information security to be a top priority. We have taken appropriate technical and organizational security measures against the loss or unlawful processing of your personal data, and to that effect, we have implemented systems, applications and procedures to secure your personal information, to minimize the risk of theft, damage, loss of information, or unauthorized access or use of information. Your personal data will be securely stored in our database. We use industry standard and appropriate security measures, such as firewalls and SSL (Secure Socket Layers), and also physically secure the locations where the data is stored. However, as effective as our security measures are, no security system is infallible and as such we are not able to give you absolute assurance in regard to your information security. Therefore, although wetake great efforts to protect your personal information, we cannot guarantee and you cannot reasonably expect that the databases will be immune from any wrongdoings, malfunctions, unlawful interceptions or access, or other kinds of abuse and misuse.The transfer of your data to us is always at your own risk. Furthermore, e-mail, WhatsApp, Facebook Messenger, and other like platforms are not a secure form of communication. Please do not send us your Social Security number, credit card number, or other sensitive personal information via these platforms. Although we will take reasonable measures to protect your personal information, we cannot guarantee the security of your data transmitted to and from our website or over mobile networks; any transmission is at your own risk. You understand that data and communications, including email and other electronic communications, may be accessed by unauthorized third parties when communicated over the Internet. Your use of our Services is your express and voluntary consent to and acknowledgment of these risks.
- Data Storage.
Unless otherwise stated herein, we store your data until you expressly advise us of your intention to have your account and data deleted. If you would like to delete your account and/or request that we no longer use your data in the future to provide Services to you, please contact us. Upon receiving your request to delete your personal information, wewill use reasonable efforts to delete such information; however please note that information may not be deleted immediately from our back-up systems. We aim to initiate the deletion process immediately after your request, unless we determine in our discretion that we need your information to comply with legal obligations or to settle disputes.
- Payment Processing.
If you use our Services and make a purchase, your credit card data and data of other payment methods will be forwarded by us to a PCI-compliant payment processing provider and processed by the latter in order to process payments for orders placed by you via our Services, or will be told by you directly to our call center who will then forward your credit card data to the PCI-compliant payment processor. Please note that by using the Services, you are consenting to allow us to transfer the credit card details or data of other payment methods you have registered to our PCI-compliant payment processors, such as Square and PayPal, and to our call centers.
- Marketing and Customer Service.
By using our Services, you consent for us to use your personal data and contact information to send you general information about us for marketing and promotional purposes.We may use your information to send you news, newsletters, special offers, updates, announcements related to our Services and your use of the same, and promotions, among other things. As stated herein, we will use the information we learn about you to determine how best we can serve you and our community through the use of the Services. You can unsubscribe from these notifications at any time by contacting us.
- Contact and Notices.
- European requirements.